Fidelis Health Introduces Newly Upgraded Software Suites That Improve Productivity

Modularized software offerings coupled with domain expertise provide for more economic and business-specific solutions

EMERYVILLE, Calif., Oct. 24, 2005 – Fidelis Health, known for its exclusive domain expertise in insurance underwriting and sales, announced today that it is introducing a line of newly upgraded product suites for health insurers. These new products are modular in nature, helping to target their customers’ needs more specifically while simultaneously improving sales workflow and increasing underwriting and rating automation.

“Because we focus solely on the health insurance industry, we are able to continually develop and refine our products to fit the exact needs of health insurers with maximum efficiency,” said HunMi Pak, President and CEO of Fidelis Health. “Our newly upgraded suite of products do just that, they do an even better job of targeting the specific needs of clients in the areas of sales, underwriting and speeding time to market and do it with incomparable flexibility, customization and cost effectiveness.”

Five unique suites make up the Fidelis Health’s product offerings:

1. Customer Acquisition Suite: Fidelis’ flagship product, the suite addresses the critical business need to attract new customers while automating onerous and manual underwriting processes. By providing rules based point-of-sales underwriting combined with rating and customer relationship management it lends the ability to speed time to market and track proposals throughout the underwriting process while preserving critical current business processes.

2. Point of Sale Portal: Provides a complete set of solutions for quoting, rating, underwriting and prospecting that has a low total cost of ownership yet offers the competitive advantage expected from the most sophisticated and complex CRM and workflow automation systems.

3. The Business Analytics Suite: A stand alone suite that incorporates reporting capability with a suite of dashboards for executives, operations and sales to help judge whether past, current or future performance is in line, manage margins and profits in real time, and free up sales bottlenecks and better target resources and forecast sales. Notably, the product remains flexible allowing integration with other reporting tools and requires little involvement from IT.

4. The Renewal Automation Suite: Focused on retaining business by cutting renewal turn-around times, this solution is fully integrated with a targeted CRM solution that provides automated proposal generation for account managers and field sales people the entire renewal process is automated with a rating capability.

5. Rating and Risk Management Engine: Fidelis’ stand alone rating engine addressing the needs of the underwriting community. Including the Manual Rating Engine and Experience Rating and Analytics Engine, the product enables access to manual, community and experience rating libraries to better assess risk and price proposals more competitively.

The newly introduced Fidelis suite of solutions were designed to address the most important issues facing Health Plans today and cited by a recent industry report by Gartner Group1. Gartner’s report details the five most important issues faced by CEO’s in the Health Insurance industry as attracting and retaining loyal customers; increasing market share; using technology for competitive advantage; improving Productivity; and using information as a competitive weapon.

About Fidelis Health. With more than ten years experience solely in Health Insurance Software, Fidelis Health is a leading provider of sales and underwriting software for health insurers. Over the span of a decade, the company’s software products have been designed exclusively for health insurers by health plan subject matter experts and boasts functionality without extraneous "bells and whistles" that horizontal software companies oftentimes include to be able to service multiple industries. The result - Fidelis Health is able to provide insurers with the most industry specific technology solutions in the market while enabling health plans to save time and money in customization and implementation and not waste resources purchasing unnecessary functionality. For more information visit Fidelis Health at www.fidelishealth.com.

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1. Gartner, Insurance Technology Trends October 5, 2004

Fidelis Health - 2200 Powell Street, Suite 395, Emeryville, CA 94608
Tel. 888.264.4597 Fax 510.373.2550