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The Fidelis Suite of solutions addresses the 5 most important issues facing CEOs in the Health Insurance Industry today.

  • Attracting and retaining loyal customers
  • Increasing market share
  • Using technology for competitive advantage
  • Improving Productivity
  • Using Information as a competitive weapon

   Gartner, Insurance Technology Trends October 5, 2004

Fidelis Health's solutions are designed by health plans for health plans. At Fidelis we live and breathe health plans. Sound unique? It is. W e're the only software solutions company who has developed our products with you in mind. The result is a suite of products that address the problems without the superfluous and deliver results without the untenable costs often associated with "robust" or "enterprise" solutions and drawn out product implementation timelines.

 
 

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Point of Sale Portal

Customer Acquisition Suite

Business Analytics Suite

Renewal Automation Suite

Rating and Risk Management Engine

 
 

Attract
Gain a Competitive Edge
Health Insurers face business and technology challenges everyday that have a direct impact on whether they can execute on one of the most critical business needs in the Health Insurance Industry today--finding new customers and getting in front of the competition. At Fidelis we know the pervasive industry challenges that are at the core in preventing you from gaining a competitive edge. Enabling individuals and groups to get quotes, speeding proposal turn around times, streamlining the underwriting process, automating renewals and enabling sales people with the tools to better serve clients, prospects and promote streamlined business process between departments is only part of the solution--finding a vendor with the expertise, experience and developed products is quite another.

The Fidelis Point-of Sale Portal, Customer Acquisition Suite and Renewal Automation Suite target these core business concerns and are designed to be easily integrated with legacy systems or fully integrated together to give you a truly automated end-to-end solution to address the competitive and operational inefficiencies. Our goal is to give you the targeted functionality in our products without the extraneous "bells and whistles" so you gain a competitive edge by better serving your members, drive new business and more effectively allocate your human and financial resources to better protect your bottom line.

Retain
Build Marketshare
While the Health Insurance industry continues to address the need to bring economies of scale to their business models it's under constant attack to deliver more competitive products and control costs while increasing the level of quality customer service to their members. At Fidelis, we've worked with Health Insurance companies large and small, commercial and non-profit and understand the business challenges and the issues behind them. Retaining your current membership while developing new relationships is one of the key business drivers to fund and deliver on these challenges. That's why we developed products to meet these specific needs - protecting and building your market share.

The Fidelis Customer Acquisition Suite and Renewal Automation Suite are truly end-to-end solutions for developing new customer relationships and retaining current ones while automating everyday manual underwriting and renewal processes allowing you to compete more readily and cut costs.

Analyze
Gain Insight and Mitigate Risk
The Health Insurance industry is now requiring new tools and capabilities to better understand and address risks to their top and bottom line. Generic business intelligence solutions aren't enough to address these concerns because they've lacked the critical domain expertise in their development and are designed as horizontal solutions to address multiple industries, thereby requiring lengthy and costly customer engagement scenarios to implement, customize and extract value.

Fidelis has been providing business intelligence solutions to the Health Insurance industry since the release of our very first turn key enterprise product suite nearly a decade ago and the Business Analytics Suite today provides reporting capability to give you valuable insight into sales, underwriting and finance without the lengthy product implementation timeframes associated with horizontal enterprise business intelligence solutions.

In addition to business analytics and our robust reporting capabilities, Fidelis leads the pack and provides greater confidence in pricing and risk management with the most comprehensive Rating and Risk Management Engine available today and is fully integrated with both the Customer Acquisition Suite and Renewal Automation Suite or as a stand alone engine that can be integrated with your legacy systems.

 
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